Acceptable Use Policy

Effective 12 November 2026

This Acceptable Use Policy forms part of the Terms of Service between you and Chorana. It applies to every Founder, every person invited to a Company, and every Company that runs on Chorana. Words defined in the Terms of Service have the same meaning here.

1Businesses Chorana Does Not Run

You must not use the Service to start or operate a business that:

  1. provides financial services, including lending, credit, investment advice, trading, cryptocurrency exchange, money transmission or debt collection;
  2. provides health or medical services, including diagnosis, treatment, prescription, therapy, or the sale of medicines or supplements with health claims;
  3. provides legal services or legal advice;
  4. sells or promotes adult content or sexual services;
  5. offers gambling, betting, lotteries or games of chance for money;
  6. makes, sells or promotes weapons, ammunition or explosives;
  7. makes, sells or promotes drugs, drug paraphernalia, or other controlled or illegal substances;
  8. is prohibited or restricted under the Stripe Restricted Businesses list; or
  9. is unlawful where it operates or where its Customers are.

We may refuse to create, or may pause, any Company that we reasonably believe falls within Section 1.

2Email and Outreach

A Company may send email only to people who have asked to hear from it, are its Customers, or have written to it, and only in compliance with the Spam Act 2003 (Cth), the CAN-SPAM Act and other applicable laws.

You must not use the Service to send unsolicited bulk email, to buy or use lists of email addresses, or to contact people who have unsubscribed. The Service limits sending volumes and never emails anyone who has unsubscribed or whose address has bounced.

3Honest Dealing

You must not use the Service to:

  1. create fake reviews, testimonials, endorsements or social proof;
  2. make false or misleading claims about a Company, its products, its prices or its results;
  3. impersonate any person or business, or suggest an affiliation that does not exist;
  4. collect personal information under false pretences, or for phishing; or
  5. conceal that a Company's communications are sent by or for that Company.

4Content

You must not use the Service to create, publish or send content that:

  1. infringes another person's copyright, trade mark or other rights;
  2. is defamatory, harassing, hateful or threatening;
  3. sexualises children or exploits any person;
  4. promotes violence, self-harm or terrorism; or
  5. contains malware or links to malicious software.

5Use of the Service

You must not:

  1. access or try to access another Founder's account or Company;
  2. probe, scan or test the security of the Service, or interfere with its operation;
  3. get around a limit of your Plan or of the Autonomy Settings, or create accounts to avoid one;
  4. use the Service to build a product that competes with it by copying its features or output in bulk; or
  5. use the Service in a way that could cause a provider of a Platform Account to suspend it.

6Enforcement

We may remove content, stop an Agent's work, pause a Company, or suspend or terminate an account, in accordance with the Terms of Service, if we reasonably believe this policy has been breached.

To report a breach of this policy, contact support@chorana.com.

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